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How do I know if my order was placed successfully?

After you successfully place an order with SootheSage, you should receive an order confirmation email at the email address entered during checkout.

The confirmation will include your order details and order number. Please check your spam or junk folder if you don’t see it in your inbox.

If you’re unsure whether your order went through, please avoid placing a duplicate order until you’ve checked your email and payment activity.

If you still can’t confirm your order, contact support@soothesage.com with the name and email address used at checkout, and our Customer Care team will help you verify it.