We’re sorry your order didn’t arrive as expected.
If an item is damaged, defective, or missing from your order, please contact SootheSage Customer Care at support@soothesage.com.
Include your order number, a brief description of the issue, and clear photos of the item and packaging when applicable. This helps our team review the problem and assist you more quickly.
Please keep the item and its packaging until our team has reviewed your request. We’ll let you know the appropriate next steps.