Tracking information may not update immediately after your order ships.
In some cases, there can be a delay between carrier scans, especially while a package is moving between facilities or during busy shipping periods.
We recommend allowing some additional time for the next tracking update and checking your order status at:
https://www.soothesage.com/tracking
If your tracking has not updated for an extended period or something looks unusual, contact support@soothesage.com with your order number and our Customer Care team will help review the shipment.